We know it can sometimes be difficult to find the right size when shopping online! To help you choose the right size, we've created a size guide, which you'll find on all our product pages. If you're still unsure, email us at support@yakwary.com and we'll help you!

We ship your order within Switzerland and Liechtenstein in just 1–3 business days and deliver to Germany, France, Austria, Spain, and Italy within 4–7 business days.

Worldwide shipping possible, shipping time varies depending on the country, please inquire via support@yakwary.com.

Order with confidence and receive your package quickly and reliably directly to your desired address!

You'll receive a shipping confirmation email once your order has been shipped. Click the tracking link in this email to view the current status of your package. Alternatively, send us an email to support@yakwary.com and we'll be happy to check for you!

Because we process our orders quickly, it's usually not possible to change or update your order. However, you can contact us at support@yakwary.com , and our customer service team will do everything they can to accommodate any changes before the order is packed for shipment. Please note, however, that this is not always possible.

We're sure you'll love the product you order, but we have a return policy in case something doesn't meet your expectations or the size isn't perfect.

You have 30 days to decide if an item is suitable for you. If you would like to return the item, please contact us within 30 days of delivery. Please email support@yakwary.com and state the item(s) you wish to return and the reason for your request.

Do not send returns to the address of the sender of the package you received. We do not accept returns without first contacting us.

Once you have received the return confirmation, you can return the unworn and unwashed products to the address we provide. Returns must be received within 60 days of receiving the return confirmation email. Please note that we do not cover return shipping costs. Please note that we do not accept returns of underwear.

If you have not received your refund within 14 days of the returned product being shipped, please contact us at support@yakwary.com ASAP.

In sports, your performance counts; in online shopping, your security matters. Protect yourself reliably against phishing scams and order your sportswear online without worry.

We place the highest priority on your protection and show you how to identify and avoid fraudulent activities in a timely manner.

This way, your shopping experience remains as relaxed and safe as your workout.

To make a purchase, find the product you like, select a color and size, and click the 'Add to Cart' button. Continue adding products or click 'Checkout' to complete your order! Create a YAKWARY account to make your shopping experience even more enjoyable! Benefits include a faster checkout process with auto-populated information, easily accessible order history and status, and updates on new arrivals and special offers delivered directly to your inbox.

You'll receive a shipping confirmation email once your order has been shipped. Click the tracking link in this email to view the current status of your package. Alternatively, send us an email to support@yakwary.com and we'll be happy to check for you!

Oh no! We've recently been informed by many of our local shipping partners that non-urgent and non-medical deliveries have been delayed due to prioritizing COVID-19 vaccine distribution. But if you send us a message at support@yakwary.com , we'll investigate and see if we can find any further information.

Hello, delivery times may vary depending on the destination region and country.

You can find a current delivery time schedule by country on our shipping page.

Due to our fast order processing, we are unable to change the details of your order once it has been confirmed and processed. If you would like to change the delivery address, please cancel your previous order and place a new one.

Sometimes. Because we strive to get products to you as quickly as possible, we process and ship orders quickly after the transaction. But feel free to email us at support@yakwary.com as soon as you notice, and we'll do our best to see what we can do!

It depends! If you contact us at support@yakwary.com to cancel your order before it has shipped, we will be happy to assist you with the order cancellation (or modification). However, once the order has shipped, we cannot change or cancel it at that time. However, if you have received your package and are not 100% satisfied with the items, we will be happy to assist you with the return process. If you have any further questions, you can always reach us at support@yakwary.com .

Once your items have been shipped, we are not liable for any stolen or lost items in transit. If your tracking number shows that your package has been delivered but you haven't received it, please wait an additional 2-3 days for delivery before contacting your local carrier for further information.

We're sure you'll love the product you order, but we have a return policy in case something doesn't meet your expectations or the size isn't perfect.

You have 30 days to decide if an item is suitable for you. If you would like to return the item, please contact us within 30 days of delivery. Please email support@yakwary.com and state the item(s) you wish to return and the reason for your request.

Do not send returns to the address of the sender of the package you received. We do not accept returns without first contacting us.

Once you have received the return confirmation, you can return the unworn and unwashed products to the address we provide. Returns must be received within 60 days of receiving the return confirmation email. Please note that we do not cover return shipping costs. Please note that we do not accept returns of underwear.

If you have not received your refund within 14 days of the returned product being shipped, please contact us at support@yakwary.com ASAP.

When exchanging products for a size swap, we recommend that you return the item and place a second order in the correct size at the same time. This way, you won't have to wait an additional two weeks for us to receive the product before shipping it, and we can ship it to you as quickly as possible. If you have any questions, please feel free to email us at support@yakwary.com .

The refund will be processed using the payment method used for the purchase. You will receive an email confirmation of the refund once it is complete. If you have not received the refund in your account within 14 days, please contact your bank with proof of confirmation so they can expedite the approval process.

If an item you ordered is out of stock, you can either cancel the order to receive a refund or email us at support@yakwary.com to replace the item with another product.

We understand that you need to try on the products to determine if they fit, but please keep in mind that we cannot accept returns if there are traces of makeup, deodorant, and/or perfume. If you are trying on underwear, please wear another pair underneath.

You must pay the shipping costs for returning or exchanging an item.

If you receive a damaged or defective item, or if the item does not match the description on our website, please email us at support@yakwary.com as soon as possible. After inspection, we will, if possible, send you a replacement product or refund the price of the defective item.

We know it can sometimes be difficult to find the right size when shopping online! To help you choose the right size, we've created a size guide, which you'll find on all our product pages. If you're still unsure, email us at support@yakwary.com and we'll help you!

YAKWARY releases a new collection every season! If the item you want is out of stock, sign up for the 'Back in Stock' email notification on the product page to be notified when it's back in stock. Contact support@yakwary.com and let us know. We love to know what styles our customers want back.

YAKWARY manufactures its products in select, reliable factories where experienced specialists oversee the entire process, from skilled pattern makers to product development specialists and quality control experts. We are consistently committed to sustainability and partner exclusively with factories that comply with environmental protection laws, labor rights, and wage regulations. Our unique on-demand production approach reduces pollution and waste associated with inventory. By prioritizing high-quality fabrics and state-of-the-art technology in our fabric lab, we reduce waste and maximize the function and feel of the fabric while maintaining affordable prices. Our designs, driven by customer feedback, minimize overproduction, ensuring our customers not only receive products they love but can also trust in the longevity of our products. With the rapid growth of our business demand and product categories, we are expanding our supply chain partnerships in South Asia. We are committed to increasing our investments and efforts in sustainability and will offer greater transparency regarding our sustainable practices and supply chain in 2025.

We use a variety of materials for our products, primarily nylon, spandex, and cotton. All our fabrics are high-quality, PFA-free, highly stretchy, and breathable, ensuring the most comfortable and softest products.

Certain items we sell are pre-ordered and delivered using the 'JIT: Just In Time' model, which allows us to order just the amount of material we need for our customers. And we're working hard to expand this model to more and more products.

Using safe materials is a priority we take very seriously. Our clothing is manufactured without PFAs and complies with all regulations regarding PFAs. We are committed to ensuring that our products are safe for our customers and the environment.

We accept all major credit cards (VISA, MasterCard, AMEX), PayPal, Apple Pay, Google Pay, and TWINT. Please note that some banks may charge additional fees for foreign currency transactions when paying by credit card.

There could be several reasons for this. If you paid by credit card or PayPal, send us a message at support@yakwary.com and we'll investigate.

Yes! You can use both the gift card and the promo code in one order. Just make sure you enter the gift card first, then the promo code.

Unfortunately, we are currently unable to make price adjustments after the order has been placed.

Our offers and discounts are available for a limited time only, and unfortunately, we cannot offer price adjustments. To stay up to date, sign up
our mailing list and follow us.

Please note that yakwary.com (also referred to as YAKWARY) reserves the full right to use the discount code at its sole discretion. In cases where a customer violates the terms of the discount code, YAKWARY reserves the right to cancel the order or forfeit the payment. The discount code rules are as follows:

Can discount codes be applied to discount promotions (e.g. 2 products at 20%)?

Discount codes are only valid for full-price products.

Since the promotion is already discounted, no cash discounts can be granted.

How do I use my code?

To redeem a discount code, enter the discount code during the checkout process. Only one discount can be claimed per purchase. Discount codes cannot be applied to products on sale.

I forgot to use my discount on my purchase. Can you give me credit?

The discount code can no longer be applied after purchase. If you forgot to use your discount code and it has now expired, keep an eye out for new codes and offers in the future. If the discount code hasn't expired yet, please use it on your next order.

Can I use more than one discount code at once?

No. You can only redeem one discount at a time. Use is also subject to the discount code's terms and conditions.

Can I use an expired discount code?

An expired discount code cannot be used. Every discount code has an expiration date. If you have any problems, please contact us at support@yakwary.com

What if a discount causes the total order amount to fall below the minimum amount for free shipping?

A discount code cannot be applied to shipping costs.

If the total amount is less than the minimum amount for free shipping with the discount code, free shipping will not be granted.

If you still have any questions, please do not hesitate to contact us at support@yakwary.com
.

This may be due to the following reasons:Shipping costs are non-refundableYour order, which was placed in CHF, had a different daily exchange rate at the time of ordering than at the time the refund was processedPlease email us at support@yakwary.com if you have any further questions.

Please note that yakwary.com (also referred to as YAKWARY) reserves full rights to use the gift card at its sole discretion. In cases where a customer violates the gift card terms and conditions, YAKWARY reserves the right to cancel the order or forfeit the payment. The gift card rules are as follows:

Redemption and restrictions:

1. Gift cards can be redeemed on yakwary.com to purchase products.

2. Gift cards can be used with a discount code.

3. You can enter the gift card code at checkout. If the total purchase price is higher than the gift card balance, you can choose other payment methods to pay the remaining amount. (If the purchase price is less than the gift card balance, the balance will not be refunded but can be used for a future purchase.)

4. The gift card is non-refundable and cannot be redeemed for cash or credit.

5. Products purchased with gift cards cannot be returned or exchanged unless the purchased product is defective.

Gift cards lost or stolen

YAKWARY is not responsible for lost, stolen, or unauthorized gift cards.

If you are still unsure about gift cards after reading this information, please contact us at support@yakwary.com

No, you can only use one promo code per order. If you're unsure whether you can use vouchers or promo codes, email us ( support@yakwary.com ) and we'll review the promotions and let you know!

Simply follow us on Instagram and TikTok and subscribe to our updates via email.

We love hearing from our customers! You can send us a message on Instagram

or email us at support@yakwary.com with your feedback or suggestions.

As a young startup, we're excited about the interest in expanding our product categories! We hope to launch products beyond women's fashion in the near future.

At YAKWARY, our goal is to offer our customers the highest quality clothing at the best possible prices. Our team strives to keep prices the same across all sizes, but where that's not possible, we do everything we can to close the price gap.

We have taken strict measures to vet our production partners, as we have many YAKWARY employees on-site at many of our production facilities. Because we take our manufacturing process very seriously, we are working on a public commitment to our customers, which we hope to publish soon.

1. When writing your review, please follow these guidelines:

• Focus on the product and your individual experience with it
• Provide details about why you liked or disliked a product
• All submitted reviews are subject to the terms and conditions set out in our Terms and Conditions

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• Reviews that are not specific or do not relate to the product you purchased
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3. If you would like to provide feedback regarding product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback via a product review. Instead, you can contact us directly by sending an email to support@yakwary.com .

Have fun writing your review!